The DCX Blog

In the booming Promotional Products industry, opportunities are aplenty, making it an exciting time for sales professionals in this field!   But amidst this opportunity, salespeople are actually finding themselves grappling with an overwhelming range of job responsibilities.     No more so than ...

Over recent decades, the sales process has become more and more complex. This is in part driven by customer behavior and the plethora of channels that clients can now access to transact their purchases. For higher-ticket items and B2B sales, the research process in particular has become ...

by Rory Young, VP, Delegate CX Whether you’re engaging with remote employees for the first time or motivating long-term team members, you know how important it is that valued and experienced staff stick around. Showing them how you value them is the best way to ensure high employee retention.

Process documentation for SMB's (small and midsize businesses) can feel like a complicated task, but it doesn't have to be. It's one of the best ways to simplify an overall task or process.