The DCX Blog

In recent years, outsourcing has become a popular way for businesses in every sector to streamline operations. By leaving non-core functions to third-party contractors, companies can benefit in many different ways:

by Rory Young, VP, Delegate CX Whether you’re engaging with remote employees for the first time or motivating long-term team members, you know how important it is that valued and experienced staff stick around. Showing them how you value them is the best way to ensure high employee retention.

When the workload increases and it’s time to hire more staff, business owners don’t often consider all of the cost of an employee. It’s easy to add up the base salary, small bonuses, and commission, but there are many other real costs involved.

Pay is not the only reason why people quit their job. In fact, many employees will stay with a job that pays less if their other needs are met. Unfortunately, according to a 2018 study done by Mercer, nearly a third of all currently-employed people intend to quit their job in the next year, ...