The DCX Blog

In the past, “outsourcing” has been treated as a dirty word or something to be ashamed of. It’s been synonymous with cutting costs or cheapening your business, but that’s simply not true anymore.

When operating a business, many companies choose to outsource tasks to reduce the work necessary for regular staff. These outsourced individuals take on full-time equivalent (FTE), roughly eight hours of work a day. There are multiple outsourcing types, including freelancing, offshoring, pay per ...

Definition Business Process Outsourcing - BPO -is hiring an outside party to handle standard business tasks. These outsourced employees are not members of the company but operate as independent contractors, either as part of a business or a solo venture.