The DCX Blog

When operating a business, many companies choose to outsource tasks to reduce the work necessary for regular staff. These outsourced individuals take on full-time equivalent (FTE), roughly eight hours of work a day. There are multiple outsourcing types, including freelancing, offshoring, pay per...

Definition Business Process Outsourcing - BPO -is hiring an outside party to handle standard business tasks. These outsourced employees are not members of the company but operate as independent contractors, either as part of a business or a solo venture.