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The DCX Blog

Check out some additional reading on all things outsourcing, processes, efficiency, and employee happiness.

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What is Business Process Outsourcing?

Definition Business Process Outsourcing - BPO -is hiring an outside party to handle standard business tasks. These outsourced employees are not members of the company but operate as independent contractors, either as part of a business or a solo venture.
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Interested in learning more about Delegate CX?

Interested in learning more about Delegate CX?