Skip to content

The DCX Blog

Check out some additional reading on all things outsourcing, processes, efficiency, and employee happiness.

As a phrase, the term “outsourcing” may cause a bit of confusion and even some hesitation. Unfortunately, outsourcing has gotten a bad rep recently, but there’s nothing wrong or shameful about outsourcing. Outsourcing work from your company will help you save time and make your business run more ...

Read More

When operating a business, many companies choose to outsource tasks to reduce the work necessary for regular staff. These outsourced individuals take on full-time equivalent (FTE), roughly eight hours of work a day. There are multiple outsourcing types, including freelancing, offshoring, pay per ...

Read More

Definition Business Process Outsourcing - BPO -is hiring an outside party to handle standard business tasks. These outsourced employees are not members of the company but operate as independent contractors, either as part of a business or a solo venture.

Read More

Interested in learning more about Delegate CX?

Interested in learning more about Delegate CX?