With adverse weather events in the U.S. on the rise, there’s more demand than ever for roofing contractors who can help people get back in their homes immediately.
And it’s not just the weather increasing the pressure on roofing businesses. Customers are looking for contractors who can help them prioritize sustainable materials, reduce their utility bills, and maintain a family home that will last a lifetime.
To meet these increased demands and expectations, roofing contractors need a team they can rely on. But finding the right talent can be a challenge.
Challenges Roofing Contractors Face
The U.S. labor shortage is making hiring good people harder than ever.
Right now, there are 8 million job openings in the U.S. with only 6.8 million unemployed workers.
It’s even tougher when you’re looking to hire entry-level or admin assistants for roofing businesses. Workers in the U.S. are increasingly reluctant to take on these kinds of roles, and when they do, salary expectations are usually cost-prohibitive for small and medium-sized businesses.
The average graduate salary for the Class of 2023 was $64,291, an increase of more than 7% compared to the previous year.
It’s a big overhead commitment that only increases, typically by 20-30% across the first five years of employment.
Even when you take that leap and invest in U.S.-based talent, businesses often find disengaged hires who see admin roles as a stopgap, leading to high turnover, sunk costs, and lost productivity.
The result is more and more roofing business owners feeling like they’re stretched too thin.
And senior managers focusing on what’s urgent today rather than what’s needed to create a sustainable, scalable business for tomorrow.
Why Are Roofing Contractors Outsourcing?
Full-time virtual teams for roofing contractors open up a whole new way to beat the U.S. labor shortage and get the help you need.
From saving costs to freeing up your team stateside, there are so many benefits to outsourcing roofing tasks.
COST SAVINGS
With DCX, remote support for roofing companies starts from as little as $1,995 monthly for a full-time team member, saving as much as 77% compared to hiring in the U.S.
With an outsourced virtual team from DCX, you’ll have no annual contract or additional benefits to cover — just one simple monthly payment.
More affordable salaries also make it possible to hire multiple team members. For the same budget as hiring one person in the U.S., outsourcing allows roofing contractors to build a full-time, virtual team, and transform how they do business.
GLOBAL TOP TALENT
So many of our clients are surprised not only with how affordable global talent is but also with how experienced our outsourced team members are.
All of our candidates have a Bachelor’s degree or university experience and 2-10 years of experience supporting businesses.
Available full-time on U.S. hours, we find the right candidate in as little as 2-3 weeks using our trademarked 4D™ process. Hiring remote support for roofing companies doesn’t mean compromising on quality – it means tapping into a global pool of highly qualified, experienced candidates who are ready to get to work.
FREE UP YOUR U.S. TEAM
With more customers and projects than ever before, it’s easy to get overwhelmed by admin work.
Small and medium-sized businesses spend an average of 120 working days battling administrative tasks, costing companies $50,000+ a year.
By investing in remote support and outsourcing the admin, roofing companies can free up their U.S. teams to focus on the activities that really add value – building relationships with customers and creating opportunities to grow.
With the right remote support in place, one of our clients found that key inside support team members could handle more than double their previous revenue.
By taking a global approach to talent, roofing contractors are discovering the benefits of outsourcing and a different, affordable way to grow their business.
Tasks You Can Outsource
Remote team members can effectively handle a broader range of tasks than many contractors realize.
It starts even before someone becomes a customer, with Marketing Assistants able to deliver social media content and email marketing campaigns to make sure you’ve got a long list of leads ready to grow.
When that new inquiry comes in, Sales Support staff can take it from there, recording job details in CRM systems, generating proposals, and following up in a timely manner to make sure no opportunity slips through the cracks.
Once a job is underway, remote Production Assistants can provide support in every aspect of project planning, from applying for permits to communicating with crews, and scheduling jobs to ordering materials.
Hiring a remote Customer Service Representative can also be a great way to deliver that standout experience that customers are willing to pay more for. They can ensure that your business provides great communication throughout a project, liaising with production teams and sales reps, and tracking progress to make sure customers know what’s happening and when.
And when it comes to the business admin, outsourced Bookkeepers and Accounting Assistants can take on the headaches of payroll, invoicing, and reconciliation to make sure you always have an accurate, up-to-date picture of your business’s financials.
Remote support for roofing companies goes beyond a helping hand with the day-to-day admin. It enables roofing contractors to create a full-time virtual team, giving you the time and talent you need to grow.
Read more about the top roles Roofing Contractors can outsource.
Success Stories: Apex Roofing
We’ve helped almost 600 U.S. businesses find 1,870+ superstar team members.
Finding remote support for roofing companies is a key focus at DCX, and one of our great success stories is helping out the team at Apex Roofing.
Apex came to us looking to take their business to the next level. They had leveled up their retail sales strategy with drone technology and were expanding into new markets across the U.S.
But they needed the right people in place to support that growth and make the most of these new opportunities.
We partnered with them to find the perfect assistants for their roofing business, adding experienced DCX team members to their Sales and Accounting teams.
What stands out to Apex about their full-time virtual team is the strong can-do attitude and willingness to help in any way.
“We’ve got some really bright people on our team from the Philippines,” explains David Andrews, CFO of Apex Roofing. “There’s a lot of trust now there between them and our local team members.”
Getting that remote support in place has freed up the local U.S. team to focus more on field operations and growth-generating activities, and the team loves having that extra bandwidth.
Read more about how we work with Apex Roofing and other businesses to build and scale a world-class team.
Ready to Transform Your Business?
We love helping ambitious U.S. businesses take their growth to the next level.
Whether you’re ready to go or want to learn more about remote support for roofing companies, book a meeting with one of our friendly U.S. team members. You can then discuss your hiring challenges, find out what makes DCX so different, and learn more about how virtual teams can help roofing contractors like you step away from the day-to-day and grow.
