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The DCX Blog

Check out some additional reading on all things outsourcing, processes, efficiency, and employee happiness.

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What Does an Employee Really Cost?

When the workload increases and it’s time to hire more staff, business owners don’t often consider all of the cost of an employee. It’s easy to add up the base salary, small bonuses, and commission, but there are many other real costs involved.
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Software to Improve Outsourcing Success

If you’re leading a team in the E-Commerce or Promotional Products industries, then you’ll no doubt know about the plethora of software tools available to support your operations. In fact, your inbox is probably inundated with sales emails selling you the ‘next big thing’ in project management...
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How Outsourcing Reduces Burnout

Employee burnout is a big issue that the Covid-19 pandemic has exacerbated. As a small or medium-sized business leader, there are strategies you can deploy to take control of this issue by outsourcing tasks to skilled professionals.
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Interested in learning more about Delegate CX?

Interested in learning more about Delegate CX?